POLICIES

• Less than 48 hours

  Cancellations made less than 48 hours before your scheduled appointment result in a fee of 50% of the scheduled cleaning total.

• Same-day cancellations

  Same-day cancellations result in 100% of the scheduled cleaning total.

• If I can't get in

  If I am unable to access the property on arrival (locked out, no response, incorrect entry information, etc.), it is treated as a same-day cancellation.

• Need to reschedule?

  If you need to reschedule, please try to do so at least 48 hours in advance whenever possible.

I completely understand that emergencies and unexpected situations can happen. I simply ask for communication and consideration when possible.

• Payment is due upon completion

  Unless a different payment date has been approved in advance, payment is expected immediately after your cleaning appointment is completed.

• Need additional time to pay?

  Please communicate with me before your scheduled appointment. I understand that unexpected situations can arise and am happy to work with clients who reach out in advance.

• Not received within 24 hours

  A $10 late fee per day is added for each day the payment remains unpaid.

• Accounts past due 7 days

  Future services may be suspended until the outstanding balance has been paid in full.

• Repeat late payments

  Clients with repeated late payments may be required to prepay for future services at the time of booking.

As a small business owner, I rely on timely payments to keep providing quality service. Thank you so much for supporting Tampa Cleaning Pro Services and respecting my time and business.